Learn the essentials for compliant customer engagement during a pandemic.

TCPA complaints and lawsuits are on the rise, and scammers bring a negative connotation to telemarketing. For legal businesses, there is a lot of uncertainty and even fear about how to communicate during a pandemic.

This webinar covers:

• An overview of the requirements of the TCPA and TSR, and how they are  affected by the pandemic
• The definition of an ATDS
• How declared states of emergency affect customer outreach efforts, statewide vs nationwide
• Which states prohibit debt collection calls during a pandemic
• The FCC's ruling clarifying emergency calls