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TCPA Regulations and Compliance: Complete Guide
What Is the TCPA? The Telephone Consumer Protection Act 47 U.S.C 227, or TCPA, is a federal statute that aims to protect consumer privacy by controlling telemarketing communications made via voice calls, fax, and SMS texts. The TCPA Act was signed into law in 1991,… Continue Reading
October 23, 2020
Email Preference Center Best Practices
What Are Email Preference Centers? Email preference centers are a tool that can help your consumers decide how they want you to interact with them. Instead of just sending out emails on a regular timed basis, having a preference center allows customers to have more… Continue Reading
Call Labeling’s Latest Disruption: the Remote Conference Solution Call Back
Article by Numeracle When “Potential Spam” invites you to join a conference call… As many of us transition to work from home life, the need to shift meetings from in-person to virtual is one of the first tasks many organizations faced. The good news is… Continue Reading
Tags: call blocking, call labeling, call me, conference call, fraud, Numeracle, potential spam, remote conference solution call, scam, spam, virtual meetings
May 6, 2020
5 Ways B2B Marketers Can Strengthen Customer Ties In Uncertain Times
Article by Ernan RomanFeatured on CMO.com For many organizations, the coronavirus has altered the way people work—with the most obvious change, of course, coming in the form of closed offices and people working remotely. B2B firms are no exception. However, in these days of social… Continue Reading
Tags: B2B, B2B marketers, cmo.com, commiserate, communicate, connect, contribute, coronavirus, covid-19, dupont, Ernan Roman, social distancing, Voice of Customer
April 20, 2020
Maximize Your 2022 Marketing Efforts With Consent Management
Original Article: Retail IT Insights by Eric Tejeda, Marketing Director for PossibleNOW 2021 has been just as unpredictable as 2020, as a host of new issues are challenging retail marketers. Marketers will need to remain agile and responsive to challenges old and new while attempting… Continue Reading
Tags: 2022, CMP, consent management, consent management platform, covid-19, customer experience, eric tejeda, first-party data, GDPR, marketers, marketing efforts, retail IT insights, retail marketers, TCPA, third-party data
January 4, 2022
How Telemarketers Can Effectively Communicate with Customers and Maintain Compliance During a Pandemic
Original Article: Medical & Clinical Reviews by Paul Gipson, Director of Marketing Compliance Services for CompliancePoint, a subsidiary of PossibleNOW External communications are one of the most important elements in business operations today. However, many businesses were not prepared to face a global pandemic, and… Continue Reading
Tags: compliancepoint, covid-19, Effectively Communicate, IRS, pandemic, Predictive Manner, Regulations, TCPA, Telemarketing SAles Rule, tsr
October 9, 2020
PossibleNOW Offers Solution to Help Businesses Comply with Florida’s New Telemarketing Bill CS/SB 1120
Original Article: TD Ameritrade By Eric Tejeda PossibleNOW, a leading provider of customer consent, preference, and do-not-contact compliance technologies announced today a new product offering that solves for Florida’s new telemarketing bill, CS/SB 1120, that extends beyond certain limitations in the Telephone Consumer Protection Act… Continue Reading
Tags: CS/SB 1120, florida, florida telemarketing act, possiblenow, SB 1120, telemarketing bill
October 20, 2021
How Florida’s New TCPA Law May Impact Other States
Original Article: Call Center Times By Eric Tejeda In April 2021, the U.S. Supreme Court issued an opinion in a major case pertaining to Facebook that was viewed as favorable to the contact center industry and a blow to the TCPA. However, many states began reviewing… Continue Reading
Tags: calling guidelines, facebook, florida, florida telemarketing act, SB 1120, supreme court, TCPA, tcpa law
How Healthcare Telemarketers Can Effectively Communicate with Customers and Maintain Compliance during a Pandemic
External communications are one of the most important elements in healthcare business operations today. However, many healthcare related businesses were not prepared to face a global pandemic, and communications can become more complicated in unprecedented times. This has left many companies to wonder the most… Continue Reading
Tags: call restrictions, health insurance, healthcare, pandemic, Robocallers, TCPA, telemarketers, Telephone Consumer Protection Act, tsr
October 19, 2021
Gain Customer Trust and Modernize Your Marketing Through Proven Best Practices
Original Article: The European Business Review. By Tom Fricano The way in which businesses communicate offers, promotions and other marketing messages is changing before our eyes. Consumers’ larger voice and increased power through social media has certainly been a key driver here, but changing regulations… Continue Reading
Tags: build trust, collection strategy, customer trust, gain customer trust, preference center, trust, zero-party data
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